Application/Cloud Support Engineer
Location: Basking Ridge
Posted on: June 23, 2025
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Job Description:
Application/Cloud Support Engineer Basking Ridge, NJ Long term
contract Preferred Background: Experience in Mobile Device
Application Sync vs. Backup processes Experience in Mobile, Web
based, and installed applications providing the same service
Customer Account Investigation and troubleshooting experience
Customer communication experience in a technical field Experience
in establishing an audit trail for event history Additional
Preferred Experience & Requirements: Independent worker but willing
to request timely assistance Experience with Jira and Service Now
ticketing systems Consistent and frequent review and update of
related documentation Scripting (Regex) knowledge preferred
Experience with Splunk, ThoughtSpot, and Kibana also preferred
Quick learner of 3rd party and internal application products
Analytical thinking and problem solving Able to follow established
processes but also be able to adapt to edge cases/scenarios
Attention to detail when interacting with customers as it
represents the team as a whole
Keywords: , Hamilton , Application/Cloud Support Engineer, IT / Software / Systems , Basking Ridge, New Jersey