Breakfast Attendant
Company: Fairfield Inn Scranton
Location: Dickson City
Posted on: July 2, 2025
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Job Description:
Compensation Type: Hourly Highgate Hotels: Highgate is a premier
real estate investment and hospitality management company widely
recognized as an innovator in the industry. Highgate is the
dominant player in U.S. gateway markets including New York, Boston,
Miami, San Francisco and Honolulu, with a rapidly expanding
presence in Europe, Latin America, and the Caribbean. Highgate’s
portfolio of global properties represents an aggregate asset value
exceeding $20B and generates over $5B in cumulative revenues. The
company provides expert guidance through all stages of the
hospitality property cycle, from planning and development through
recapitalization or disposition. Highgate also has the creativity
and bandwidth to develop bespoke hotel brands and utilizes
industry-leading proprietary revenue management tools that identify
and predict evolving market dynamics to drive out performance and
maximize asset value. With an executive team consisting of some of
the industry’s most experienced hotel management leaders, the
company is a trusted partner for top ownership groups and major
hotel brands. Highgate maintains corporate offices in London, New
York, Dallas, and Seattle. Location: Fairfield Inn Scranton 949
Viewmont Drive Dickson City , PA 18519 Overview: The Breakfast
Attendant is responsible for providing exceptional service to
guests in an efficient and courteous manner within the
complimentary breakfast area of a hotel. Responsibilities: Approach
all encounters with guests and employees in an attentive friendly
courteous and service oriented manner. Maintain a high standard of
personal appearance and grooming which includes wearing the proper
uniform and name tag when working Greet and seat guests at
appropriate tables in a timely manner Ensure quality control of
menus with regard to cleanliness and appearance Clear clean and
reset tables/hotel spaces per client request or management
instruction Ensure all service areas are stocked organized clean
and neat and all side work is complete each shift Accommodate any
special requests made by a guest and offer appropriate alternatives
when necessary Communicate with all departments regarding in house
VIPs Support all areas of the beverage and food service as
necessary including washing dishes by hand and/or placing them in a
dishwashing machine restocking dishes glassware utensils pots and
pans or other necessary equipment sweeping and mopping floors
washing work tables walls refrigerators and meat blocks moving
trash and garbage to designated areas Have a complete knowledge of
standards of service for receiving a room service order Have a
thorough knowledge of menus and current specials in all applicable
departments Carry out cashiering functions in closing checks and
end of shift paperwork Perform opening and closing procedures and
side work duties according to station rotation assignment Answer
questions about the hotel the hotel-brand standards guest
expectations the unique characteristics of the hotel local area
attractions and things to do Perform any other duties or attend
meetings as requested by management Produce high quality drinks
including but not limited to specialty coffee and tea drinks
specialty cocktails and beverage requests as required by hotel
Qualifications: Ability to perform job function with attention to
detail speed and accuracy High School diploma or equivalent and/or
experience in a hotel or a related field preferred Must be willing
and have the ability to work a varied schedule that may include
evenings nights weekends and holidays Must meet the legal age to
serve alcoholic beverages and satisfactorily pass responsible
serving course such as TIPs as required by property Must be able to
obtain and provide Food Handlers card as required by
city/county/state Must be able to evaluate and select among
alternative courses of action quickly and accurately Ability to
handle stressful situations in a calm professional manner
Understanding of hotel products and guest services Ability to
communicate professionally when answering phones and speaking with
guests and team members Demonstrates a positive attitude and a
desire to be of service to others Possess a basic knowledge of food
and beverage preparation service standards, guest relations and
etiquette Ability to perform numerical operations using basic
counting adding subtracting multiplying and dividing Ability to
read comprehend and write simple instructions and/or short
correspondence and memos Ability to effectively deal with customers
and staff while executing high levels of patience tact and
diplomacy Willingness to learn new tasks and information provide
back-up and support to other team members and respond to guests and
co-workers in a positive and optimistic manner
Keywords: Fairfield Inn Scranton, Hamilton , Breakfast Attendant, Hospitality & Tourism , Dickson City, New Jersey
