Tech Advisory and Delivery Manager
Company: Boston Consulting Group
Location: Philadelphia
Posted on: April 24, 2024
Job Description:
Who We Are
Boston Consulting Group partners with leaders in business and
society to tackle their most important challenges and capture their
greatest opportunities. BCG was the pioneer in business strategy
when it was founded in 1963. Today, we help clients with total
transformation-inspiring complex change, enabling organizations to
grow, building competitive advantage, and driving bottom-line
impact.
To succeed, organizations must blend digital and human
capabilities. Our diverse, global teams bring deep industry and
functional expertise and a range of perspectives to spark change.
BCG delivers solutions through leading-edge management consulting
along with technology and design, corporate and digital
ventures-and business purpose. We work in a uniquely collaborative
model across the firm and throughout all levels of the client
organization, generating results that allow our clients to
thrive.
BCG Platinion's presence spans across the globe, with offices in
Asia, Europe, and South and North America. We achieve digital
excellence for clients with sustained solutions to the most complex
and time-sensitive challenge. We guide clients into the future to
push the status quo, overcome tech limitations, and enable our
clients to go further in their digital journeys than what has ever
been possible in the past. At BCG Platinion, we deliver business
value through the innovative use of technology at a rapid pace. We
roll up our sleeves to transform business, revolutionize
approaches, satisfy customers, and change the game through
Architecture, Cybersecurity, Digital Transformation, Enterprise
Application and Risk functions. We balance vision with a pragmatic
path to change transforming strategies into leading-edge tech
platforms, at scale.
Practice Area Profile
What You'll Do
As a manager, you'll be given end-to-end responsibility for the
larger and more complex "modules" within a BCG project and begin to
develop specialized knowledge to help you solve our clients'
problems. You'll work on a variety of digital topics, applying
generalist consulting skills to strategic digital & technology
questions. Working together with clients to understand their
issues, you'll create strategies for change, win buy-in for your
recommendations, and collaborate with fellow BCGers to transform
client potential into performance. Given your role in leading
larger and more complex "modules", you will manage, support, and
coach more junior team members in addition to also serving as an
individual contributor yourself.
Our consultants within the Tech & Digital Advantage (TDA) Chapter
are an integral part of BCG's core consulting team; we work
side-by-side with all practice areas to create value and
competitive advantage for our clients. You'll help your clients
answer questions such as "How will AI disrupt my business model?",
"How can businesses use data and analytics to create highly
personalized outreach delivered through a seamless omnichannel
experience?", "How can I ship higher quality digital services to my
customers faster by using agile?" and many more.
What You'll Bring (Experience & Qualifications)
Expertise
- Supporting digital transformation efforts by developing a
digital strategy around:
- Data and digital analytics platforms
- Cloud infrastructure and technologies
- Data management capabilities
- Business IT architecture
- Software and product management (including Agile ways of
working)
- Tech, Enterprise Architecture and Data governance
- Experience with a wide breadth of tech / digital offerings,
including but not limited to:
- Developing roadmaps and current state assessments for IT
organizations in large companies across various industries
- Orchestrating technical program delivery across business
stakeholders, complex vendor landscapes and technology
ecosystems
- IT Benchmarking and recommendations for IT cost take-out
initiatives
- Developing future state IT vendor landscape, vendor
assessments/selections automation, tech cost benefits analysis,
eCommerce, platform valuation and design
- Supporting IT functions during mergers and acquisitions,
including the functional and technical transformation of an
organization's IT department
- Communicating the differences and benefits between multiple
cloud computer providers and strategies for migrating from
on-premise architecture
- Utilizing working knowledge and experience with GenAI and its
potential use cases and client implications to deliver both
practical and visionary solutions
- Optimizing business and IT processes within complex and heavily
matrixed organizations and effectively communicating a path forward
for clients and internal stakeholders
- Delivering data and digital platforms using techniques such as
Agile, DevSecOps, and Cloud native architectures
ERP and packaged software experience
- Designing and implementing feasibility studies as well as
recommending various software and platforms vendors within ERP
systems and other packaged software
- Considering data and integration related to the business needs
and ERP systems and other packaged software
- Managing large-scale ERP and IT projects / programs including
overseeing quality assurance, deployment and all other key SDLC
activities Written communication
- Leading the creation of client-specific strategic materials,
surfacing key insights gathered from technical experts and
observations
- Effectively codifying messaging and data into presentable
materials and being comfortable delivering communications output in
an efficient manner - accuracy and speed are critical to success of
fast-paced, high-profile projects
- Synthesizing wide-ranging conversations, artifacts and best
practices into clear, action-oriented recommendations
- Assisting with business development through writing proposals,
scoping projects
- Contributing to our thought leadership through written
publications and speaking at events and conferences Presentation
and Facilitation
- Presenting materials, case updates and escalations to client
and internal teams
- Facilitating technical and strategic working sessions and
workshops with both client and internal teams
- Providing direction on key work items and feedback to other
team members
- Building relationships with key clients Team Management
- Manage junior team members by defining and organizing their
"module", helping them structure their work and associated
analyses
- Mentor and coach junior team members by building mutual
development agreements and manufacturing opportunities for them to
grow and develop along explicitly defined objectives
- Provide quality assurance oversight - Review junior team
members' output for overall correctness, level of insight, clarity
of message, etc.
- Promote an overall positive experience for junior staff
- Serve as a role model by actively demonstrating and living
BCG's Culture and Values You Bring:
- Bachelors or Master degree in information technology, computer
science, economics, supply chain, logistics or system engineering,
business management/administration, or relevant field
- 5-8 years of practical experience in IT/ERP consulting,
professional software development, product and program
implementation. Preferred experience with at least one of the
following:
- Custom software solutions
- Ecommerce platforms
- Cloud platforms
- SAP
- Salesforce
- Oracle (Financials, NetSuite, Fusion, JD Edwards, PeopleSoft,
etc.)
- Preferred Experience: 2+ years of professional consulting
experience in the execution and management of technology or
strategic management consulting at a leading consulting firm
- Exceptional learning and ramp up skills, especially on IT
topics concerning data and digital platforms with the expectation
of mastering and applying the BCG framework for data and digital
platforms BCG's client portfolio
- Excellent communication and presentation skills
- Exceptional savviness in navigating potentially challenging
senior stakeholders in sensitive situations
- High EQ and self-awareness, high index on confidence and
persuasiveness
- Ability to act as a trusted advisor and influence clients and
BCG case leadership teams
- Outstanding ability to work creatively, autonomously,
analytically, in a fast-paced problem-solving environment with a
focus on customer and results
- Willingness to travel around the globe to work with clients and
BCG teams. At times, this role may involve up to 80% travel to
client sites and BCG offices. The amount of travel will depend on
client needs and nature of projects
WHO YOU'LL WORK WITH
The companies that are winning the digital future are those that
embrace digital diversity: diverse perspectives, diverse skills,
and diverse capabilities. BCG's digital teams reflect this
diversity, combining digital-savvy business consultants and
industry experts with a full spectrum of digital specialists.
As you collaborate with BCG Associates, Consultants, and
Principals, you will increase your understanding of complex
business problems from a wide range of perspectives and develop new
skills. At the same time, you'll partner with senior clients,
taking on the role of trusted advisor, and work at all levels of
the client organization to find and execute value creation
strategies that result in game changing outcomes for our
clients.
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Keywords: Boston Consulting Group, Hamilton , Tech Advisory and Delivery Manager, Executive , Philadelphia, New Jersey
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